For Billing & Resolutions reps
This quiz includes the following topic:
Launched Date: 01/03/2025
Mandatory HIPAA Course for All Employees
Dear Team,
In this lesson, we will learn how to identify the vendor the case belongs to and how to identify properly in the vendor portal.
This module will teach how Voice uses Salesforce to locate required paperwork for True PA cases and how to document those tickets.
In this lesson, we will be learning the different dispositions in Ucontact for both inbound and outbound calls.
In this module, you will learn what information is required to fill out the inbound call tracker.
